Frequently Asked Questions
Everything you need to know about shopping with KICA Books.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that sale items and intimate apparel are final sale.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different styles and cuts.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products ethically sourced?
At KICA Books, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat.